Product Engineering - Quality Management
How To : Create and Maintain Questions
4 types of questions are possible and for each type target values can be set as preferred answers:
- Boolean = answered with Yes or No.
- Lookup = select a value from a list.
- Numeric = answer with a number, set tolerances around that number.
- Text = free format text.
You can also work with Parent questions. For example make a parent question if a certain option is on the product, if the answer is yes the list of questions is expanded with additional questions, if no the additional questions remain hidden.
Questions must be combined in Question sets. With a score per answer in the question and a weight per question in the question set check sheets can be rated.
To create or maintain questions:
- Choose the
icon (Alt+Q) - Type Question List in the Search box
- Click New to start a new question or select a question and click Edit to open the card.
| Field | Description |
|---|---|
| Code | Identifies the question |
| Scope | Use this field to apply a questions scope. The options are as follows: |
| Document: The question will be applied for each document(check sheet). | |
| Item: The question will be applied to each item in the checksheet. | |
| Description and Description 2 | Use the description fields to type the question to appear in the check sheet. |
| Type | Use this field to apply a question type. The options are as follows: |
| Boolean: The Boolean type question expects a simple Yes or No answer, the setting in the Boolean field is the Target values: Yes = accepted, No = rejected. | |
| Lookup: The lookup type questions provide the user with a "multiple choice" option. When this option is selected a subform opens (see below). | |
| Numeric: The numeric type looks for a numeric value. The target value must be between Tolerance (-) and Tolerance (+). You also have to specify the type of tolerance: Percentage or Fixed. When this option is selected a subform opens (see below) | |
| Text: The text type questions provides the user a text description option. Specify a text value when Type = Text. For example" [Type your text here] | |
| Sub Type | Select 1 of 2 options to set the question as a regular (blank) or a Parent question. Parent questions can only be of the type "boolean", when answered yes the questions linked to the parent are expanded in the check sheet. |
| Parent Code | Questions with Sub Type regular (blank) can be linked to a Parent question. These questions will only be shown when the parent question is expanded. |
| Boolean | Select the Accepted answer when the Type = Boolean. |
| Numeric Target Value | Type the number that you want as answer. |
| Numeric Tolerance Type | Select the type of tolerances that you allow: |
| Fixed: tolerances are specified as a set of fixed From - To values. | |
| Percentage: tolerance are specified as set of percentages. For tolerances (-) the target value should be set as a -%, tolerances (+) is just %. | |
| Text | Specify a text value when Type = Text. For example" [Type your text here] |
| Boolean Accepted Score | Type the score value when the Boolean type question is answered with the target value. |
| Measuring tool | Select a Resource type machine as a tool to be used for this question. |
| Include Quality Measures | Set this option to True if Quality Measures, specified for the Operation in the Routing must be expanded as sub questions. |
Note: To include Quality Measures these Question fields must be set as follows:
- Question Scope = Item
- Type = Boolean
- Sub Type = Parent
- Boolean = Yes
See below for more on Quality Measures.
Look-up Values
Question Lookup Values (This fast tab is dynamic, it will only be visible for a Lookup type question).
| Field | Description |
|---|---|
| Lookup | Type the code you want the user to select from. |
| Target Value | When checked the lookup is marked as a preferred answer. |
| More than one answer can be marked as Target. The Target answers will mark the question as Accepted. | |
| Score | The score value for the answer will be multiplied by the question weight to create a Line Score in the check sheet. |
Numeric Tolerances
Question Tolerances (This fast tab is dynamic, it will only be visible for a Numeric type question).
| Field | Description |
|---|---|
| From Value | Type the lower tolerance (based on the Numeric Tolerance Type in the question. |
| To Value | Type the higher tolerance (based on the Numeric Tolerance Type in the question. |
| Score | The score value for the answer will be multiplied by the question weight to create a Line Score in the check sheet. |
| Result Status | Select one of 3 options: |
| - Accepted: within the tolerance the question is accepted. | |
| - Ambiguous: questionable, requires an additional decision. | |
| - Rejected: outside the range, the question is rejected. |
Quality Measures
With this functionality the standard Quality Measures from Business Central’s Routing are combined with the Question Set as specified in QM’s Measurement Template.
- Type Routing in the Search box to open the Routing List and select the routing to be updated (for example 1150).
- Select an Operation from the Lines and open the operation menu to select Quality Measures.
- Complete the following fields on the Routing Quality Measures:
| Field | Description |
|---|---|
| Qlty. Measure Code | The code is selected from a, standard, list of Quality Measure Codes. Drill down on the field to select a code. If necessary, use New to create new codes. |
| Description | Initially the description will be copied from the list of Quality Measurement Codes. Once copied it can be modified to be specific for the Routing Quality Measure. |
| Min. Value | Specify the minimum value for the measure (the lower tolerance) |
| Max. Value | Specify the maximum value for the measure (the higher tolerance) |
| Mean Tolerance | Specify the target value for the measure, a value between the lower and the higher tolerance. Note that the Mean Tolerance must be between the Min. - and Max. Value. |
- Set the new Subscriber for the Prod. Order Routing Line, Table 5409, Prod. Order Routing Line: OnAfterModifyEvent (New)
- Make sure the Measurement Template specifies table 5409 and the Question Set includes a Question where Include Quality Measures is set to True (see above).
Note: More information on using Quality Measures in the Target Templates for Standard Tasks and the design details on Manufacturing Integration as per the links below
References
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