Product Engineering - Quality Management

How To : Use the Service Item Group template

The Service Item Group setup integrates QM with service.

Field Description
Service Item Group Select a service item group. The service item group is retrieved from the following tables: 5964 Service Contract Line, 5991 Service Shipment Line, 5993 Service Invoice Line, 5995 Service Cr.Memo Line.
Measurement Template Select a measurement template. When an incident of type Material is created, the system searches for a measurement template in this sequence: 1. Standard Task Templates, 2. Service Item Group Templates, 3. Item Templates, 4. Item Category Templates.

See also

Tasks

Reference