How to: Create Customer Item alternates

Creation of customer-item alternates can be done customer by customer (changing the items) or item by item (changing the customer).

1. In the search-box, search for Customer Item Alternate List and select the link to open the page.
2. Select the customer you want to set the alternate items for
3. Select the item you want to define alternates for
4. Determine whether the original item can be sold to this customer. If not, set a flag in the "Block Sales" field.
5. In the line page below, select and enter one or more substitute items.

If you want to set up the same values for different customers, copy the rows with alternate items, select the new customer and past the selected rows.

If you want to set up more alternate items for the same customer, change the item number in the "Sales Item No." field and repeat step 4 and 5.